State Farm® Insurance Agent Janice Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lyntte House
April 4, 2026
5
out of
5
rating by Lyntte House
"I was very pleased with my experience. They very kind and efficient in helping me with car and home insurance. If you are in need of insurance, give them a call. Think you will be pleased."
We responded:
"Thank you for the 5-star review, Lyntte! Here on State Farm Agent Janice Thompson’s Team, we are proud to serve our community and appreciate your recognition. "
Barbara Caldwell
April 2, 2026
5
out of
5
rating by Barbara Caldwell
"Olivia was most helpful. She was patient, kind and professional. She took the time to find out if she could as I had requested someone else who was with another customer. Thank you Olivia 💞"
We responded:
"We are grateful for your 5-star review, Barbara! Thanks for taking a moment to share your positive rating of State Farm Agent Janice Thompson’s Team here in Douglasville . "
Barbara Fuquea
March 30, 2026
5
out of
5
rating by Barbara Fuquea
"This agency responds quickly, politely and the information provided is always accurate."
We responded:
"Thank you so much for the 5-stars, Barbara! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Danielle Campbell
March 30, 2026
5
out of
5
rating by Danielle Campbell
"Janice Thompson and her team has been amazing! I've been with them for just over 5 years and have had no issues with the team or the insurance!"
We responded:
"Thank you for taking the time to leave such a great review, Danielle. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Eric Dixon
March 30, 2026
4
out of
5
rating by Eric Dixon
"Abigail was great. She made it simple and easy to understand the policies for my life insurance. Abigail is very professional and knowledgeable."
We responded:
"Thanks so much for the great review! Here on State Farm Agent Janice Thompson’s Team, we are always looking for ways to improve, so if you have any suggestions, we are all ears. "
Pam
March 28, 2026
5
out of
5
rating by Pam
"Melissa is the best of the best! She understands insurance and knows the policies. She knows the clients and above all she genuinely cares. She will take time, look for and explain options. She is always helping us navigate our changing insurance needs!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Janice Thompson’s Team. "
TONYA
March 27, 2026
5
out of
5
rating by TONYA
"I inquired about whole life insurance and pricing. Taliyah was very knowledgeable and made me feel comfortable in speaking with her about what I needed for my family."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Douglasville to know that you had such a wonderful experience with us here on State Farm Agent Janice Thompson’s Team."
Dangies Dishes
March 24, 2026
5
out of
5
rating by Dangies Dishes
"So far so GREAT! Came from another well-known insurance company what was charging almost 3 times as much as my new auto policy with State Farm is. Janice and team (Abigail) have been awesome, quick to respond and much patience."
We responded:
"We appreciate your review, Dangies. We are so happy that you had such a wonderful experience with State Farm Agent Janice Thompson’s Team here in Douglasville ! "
Tommy Smithwick
March 24, 2026
5
out of
5
rating by Tommy Smithwick
"Great service!"
We responded:
"Thank you for the 5-star review, Tommy! Here on State Farm Agent Janice Thompson’s Team, we are proud to serve our community and appreciate your recognition. "
Nic
March 17, 2026
5
out of
5
rating by Nic
"Janice Thompson office has been with me every step of the way. Olivia addressed any questions or concerns I have. When State Farm price didn’t match my budget Olivia continued to follow up and finally matched my budget. I’m so pleased I’m giving them my cars and home."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Brandon Edwards
March 13, 2026
5
out of
5
rating by Brandon Edwards
"I had a great experience working with Olivia at State Farm! She was incredibly knowledgeable, patient, and took the time to walk me through all of my options so I could find the coverage that fit my needs and budget. Olivia made the entire process smooth and stress-free, and she was always quick to answer my questions. It’s clear she genuinely cares about helping her clients and making sure they feel confident about their insurance decisions. I highly recommend Olivia to anyone looking for a reliable and trustworthy State Farm agent!"
We responded:
"Thank you so much for the 5-stars, Brandon! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Janice Thompson’s Team anytime."
Wanda Parker
March 12, 2026
5
out of
5
rating by Wanda Parker
"Janice & Olivia were great; they provided a nice bag of treats when visiting our Leasing Office to Market their product. We will definitely be providing our new clients with brochures for Renters Insurance which is required by our community. Thanks again, Wanda, Deborah & Barbara from Arbor Place Apartments"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Janice Thompson’s Team here in Douglasville . "
Jennie Palmer
March 9, 2026
5
out of
5
rating by Jennie Palmer
"We love our State Farm office! They are attentive, professional and provide timely customer service. We are so happy to have moved to SF!"
We responded:
"We appreciate your review, Jennie. We are so happy that you had such a wonderful experience with State Farm Agent Janice Thompson’s Team here in Douglasville ! "
hugh cantrell
March 5, 2026
5
out of
5
rating by hugh cantrell
"great experence i would recomend this office to anyone"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Douglasville to know that you had such a wonderful experience with us here on State Farm Agent Janice Thompson’s Team."
Rod
March 3, 2026
5
out of
5
rating by Rod
"Melissa and the staff in JT State Farm go above & beyond in their efforts to provide excellent customer service. I highly recommend them for your insurance & financial service needs."
We responded:
"Thank you so much for the amazing 5-star review, Rod! We truly appreciate your kind words and are thrilled to hear that Melissa and the team have been able to provide excellent customer service. Your recommendation means a lot to us, and we look forward to continuing to assist with all your insurance and financial service needs! -Jancie "
Rachel Santa
March 2, 2026
5
out of
5
rating by Rachel Santa
"Quick to respond and helpful"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Arbor Village
February 24, 2026
5
out of
5
rating by Arbor Village
"The office Staff for Janice is Great. Very helpful & responsive."
We responded:
"Thank you for the amazing review, Arbor Village friends! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Kenneth Booker
February 20, 2026
5
out of
5
rating by Kenneth Booker
"Thank you for your explanation and breakdown of our policy. It wasn't the outcome I had hoped for but your professionalism and courtesy was much appreciated."
We responded:
"Thanks so much for the amazing review, Kenneth! We really appreciate your support here in Douglasville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
JAN GRANT
February 16, 2026
5
out of
5
rating by JAN GRANT
"They are more than helpful They go beyond what any other agency would do. Janice and Melissa are wonderful. They have been so very helpful to me. I had to get a Medicare Supplement because my husband is retiring and we will lose his insurance. They have been wonderful in helping me. We also have car insurance and home owners and an umbrella policy with them. I like that I can always call them and ask them anything and they will always answer me or find an answer for me."
We responded:
"Thank you so much for your kind words and continued trust in us! We're truly grateful to have you as a long-time customer. It’s our goal to go above and beyond for every client, especially during important life transitions like your husband’s retirement. We're always here to help with any questions or needs you may have—please don’t hesitate to reach out anytime. Thank you again for choosing us for your insurance needs!"
Noette Meadows
February 13, 2026
5
out of
5
rating by Noette Meadows
"The people at Janice Thompson’s State Farm office are always very helpful in clearly explaining the insurance policies - no surprises. They also respond quickly to any questions and claims I’ve had. Thanks for many years of reliable professionalism."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Janice Thompson’s Team. "
Greg Campomanes
February 12, 2026
5
out of
5
rating by Greg Campomanes
"Quick Reponse. Great service. Thanks."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Douglasville to know that you had such a wonderful experience with us here on State Farm Agent Janice Thompson’s Team."
Oleetah Gems
February 11, 2026
5
out of
5
rating by Oleetah Gems
"The team is always professional and courteous. Olivia was extremely helpful and timely with my requests. It is a pleasure receiving great customer care laced with respect."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Theresa Del prete
February 11, 2026
5
out of
5
rating by Theresa Del prete
"I have always been treated with respect & fairness. The representatives have always been polite & have answered any of my questions, explaining what I didn’t understand. I’m 73. I have of course, had to place my insurance needs in the hands of many different agents & offices throughout the years. I can’t say that most of those experiences were pleasant, just necessary. However, I am pleased to say this office has been a very positive experience!!"
We responded:
"Thank you for your kind review of State Farm Agent Janice Thompson’s Team. We appreciate it! Thank you for the amazing review, Theresa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
amiri
February 10, 2026
5
out of
5
rating by amiri
"Amanda was a representative that has called me, who was very helpful and wonderful with my insurance! She helped me find discounts and knowledge about different policies!"
We responded:
"Thanks so much for the fantastic rating, amiri! We are so glad you had a positive experience with us here on State Farm Agent Janice Thompson’s Team. If there is anything we can do for you in the future, just give us a shout! "
Rogers Jewell
February 6, 2026
5
out of
5
rating by Rogers Jewell
"The staff are very professional and patient . I especially appreciate Melissa Thompson"
We responded:
"Thank you for your kind review of State Farm Agent Janice Thompson’s Team. We appreciate it! Thank you for the amazing review, Rogers! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "