State Farm® Insurance Agent Janice Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
JAN GRANT
December 10, 2025
"They are more than helpful They go beyond what any other agency would do. Janice and Melissa are wonderful. They have been so very helpful to me. I had to get a Medicare Supplement because my husband is retiring and we will lose his insurance. They have been wonderful in helping me. We also have car insurance and home owners and an umbrella policy with them. I like that I can always call them and ask them anything and they will always answer me or find an answer for me."
Indira Bowen
December 4, 2025
"My experience thus far has been exceptional. The staff is helpful, quick and responsive."
"Thank you so much for your kind words, Indira! We're thrilled to hear that your experience has been exceptional and that our staff was helpful, quick, and responsive. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service."
Melanie Jackson
December 1, 2025
"The customer service is top notch!!! The whole team is awesome. This has been my insurance company for years. You can't go wrong with Janice Thompson. I highly recommend them!!!"
"Thank you so much for your kind words and continued trust in our team! We're thrilled to hear that you appreciate our customer service and that Janice Thompson agency has been able to provide you with excellent support over the years. Your recommendation means a lot to us! If you ever need anything, we're here to help."
Ray Pinder
December 1, 2025
"Melissa at State Farm has always been a great help since I’ve been a member for over 10 years! If you need anything be sure to ask for her and she will help you out! Very personal too."
"Thank you for your wonderful feedback! We're so glad to hear that Melissa has provided you with excellent and personalized service throughout the years. We truly appreciate your loyalty and recommendation. If you ever need anything, don't hesitate to reach out—We are always here to help!"
Valentina Onwumelu
November 13, 2025
"Excellent customer service, and they help you find ways to reduce your payments."
"Thank you for your kind words! We're delighted to hear that our team provided excellent customer service and helped you find ways to reduce your payments. Your satisfaction is our top priority, and we appreciate your feedback!"
Mr. Steele
November 12, 2025
"I find this office very helpful, experienced, and professional. They've always been there for me and my wife. And Melissa's great."
"Thank you so much for your kind words! We're thrilled to hear that you and your wife have had a positive experience with our office. Melissa will be happy to know you appreciate her. We're always here to support you whenever you need us!"
Rae Robinson
October 30, 2025
"It was a pleasure to speak to Melissa and have a very beneficial conversation of how to go about my business when it comes to coverage. Very much appreciated!"
"Thank you so much for your kind words! We're delighted to hear that Melissa was able to provide helpful guidance for your business coverage needs. We truly appreciate your feedback and look forward to assisting you again in the future!"
Natalie
October 22, 2025
"Been with Janice Thompson State Farm for years & years! Melissa is the sweetest & always takes good care of me!"
"Thank you so much for your kind words and for being part of our State Farm family for so many years! We’re so happy to hear that Melissa treats you like one of our own—because to us, you truly are family. We’re always here to support you whenever you need us!"
J
September 26, 2025
"Well I have been with Janice Thompson and state farm office since 2006 and I have really enjoyed everyone who has been there and everyone who is there now and everything you need they will just do everything they can do to help you out and see that you are getting everything that you in need of in all the different kinds of insurance thanks for everything that you and your team have done for me over the years and I am looking forward to many more years of the best service and coverage in all the different insurance that I need and that state farm offers thank you for your time James bowen"
"Thank you so much for your kind and heartfelt review! We truly appreciate your loyalty since 2006 and are thrilled to hear that you’ve had such a positive experience our entire State Farm team. It’s wonderful to know that we’ve been able to assist you with all your insurance needs and provide the service and coverage you deserve. We look forward to continuing to support you for many more years to come. Thanks again for being such a valued client!"
J
August 27, 2025
"The best state farm office in the world is Janice Thompson and her crew members"
"Thank you for your wonderful feedback! Janice Thompson and her team truly appreciate your kind words. We're proud to have such a dedicated crew serving you and look forward to continuing to provide you with excellent service!"
Maxine Wrencher
August 26, 2025
"I recently moved to GA from AL. I have had State Farm insurance since forever. My agent, Janice Thompson, and Melissa Garza, made the insurance transition from AL to GA a smooth one."
"Thank you so much for your kind words! We're thrilled to hear that Janice Thompson and Melissa Garza were able to make your insurance transition from Alabama to Georgia smooth and easy. We appreciate your continued trust in State Farm and look forward to serving you for many years to come! If you ever need anything, don't hesitate to reach out."
Yunni Bun
August 21, 2025
"Very nice staff"
"Thank you for your kind words! We're delighted to hear you had a great experience with our staff. We look forward to welcoming you again soon!"
Arturo Macias
August 19, 2025
"Worst customer service. Over charged me so much. Were always condescending with me. Switched over with Geico they charge me half of what I was getting charged here after being with them for so many years. Never going to state farm again. Don’t get insurance here"
"Thank you for sharing your feedback. We're truly sorry to hear about your experience and apologize for any frustration or inconvenience caused. We strive to provide fair pricing and respectful service to all our customers, and it’s disappointing to learn we fell short in your case. We appreciate the time you spent with us and would welcome the opportunity to discuss your concerns further to see how we can make things right. Please feel free to reach out to our customer care team directly."
Kelly Smink
July 23, 2025
"Melissa is amazing. Great great customer service!"
"Thank you so much for your kind review! We truly appreciate you and want you to know that you are a fantastic customer to work with. It’s always a pleasure collaborating with you!"
John Primorac
July 22, 2025
"Melissa is absolutely amazing. She always takes care of me and my family when we need help."
"Thank you so much for your kind words! We're thrilled to hear that Melissa has been such a wonderful support for you and your family. We truly appreciate your trust and look forward to continuing to assist you whenever you need us!"
todd krueger
July 19, 2025
"We’ve have been with Janice Thomson and State Farm for sometime now for the simple reason that they have always been prompt and courteous.From our experience we highly recommend them."
"Thank you so much for your kind words and for being a valued client! I’m thrilled to hear that you’ve had a positive experience with us and appreciate your recommendation. We’re always here to provide prompt and courteous service whenever you need. Please don’t hesitate to reach out if there’s anything I can assist you with in the future!"
Dee D.
June 5, 2025
"Janice, Melissa and everyone at this office have worked diligently to support our family, as their clients. They are thoughtful, personable and take very seriously their commitment to providing excellent service and looking out for our best interests regarding our insurance needs. They are quick to provide action and solutions, when needed. Each one in the office communicates quickly and effectively via phone call, text, and email when we have a need. We appreciate them very much and will continue to have them serve all our family insurance needs, as we have for 30(+) years now. Thank you Janice Thompson and staff!"
"Thank you for your heartfelt review! We are incredibly grateful for your kind words and for the trust you and your family have placed in us for over 30 years. It’s our mission to provide thoughtful and personalized service, and we’re delighted to hear that you feel supported and valued. We strive to respond quickly and effectively to all your insurance needs, and we appreciate your recognition of our team’s efforts. Your continued loyalty means so much to us, and we look forward to serving you and your family for many more years to come. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you once again!"
Robert Dorch
June 4, 2025
"Mrs Thompson and her entire crew went to bat for my team( family). They were awesome and went far above a normal day to help!! Thanks everyone!!!"
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with my office. We strive to provide exceptional service, and it’s rewarding to know that our efforts made a difference for you. If there's anything else we can do for you in the future, please don’t hesitate to reach out! Best regards, Janice Thompson"
Susan Shipp
June 4, 2025
"Janice Thompson and her staff a great. They go above and beyond for their clients. I would recommend them to anyone who needs insurance."
"Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with Janice Thompson and her team. Going above and beyond for our clients is our top priority, and your recommendation means the world to us. If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
Ron Bryant
May 28, 2025
"Always knowledgeable, helpful, and courteous!"
"Thank you so much for your kind words! We're thrilled to hear that you found our team knowledgeable, helpful, and courteous. Your feedback means a lot to us, and we’re here to assist you anytime you need. Looking forward to serving you again!"
sherrie jones
May 14, 2025
"State Farm has always been there for me when I needed them in any circumstance I will forever be appreciated to Mrs Janice Thompson for services rendered"
"Thank you so much for your kind words! I truly appreciate your trust and support. It’s been my pleasure to assist you, and I'm glad to hear that State Farm has been there for you during important times. If you ever need anything in the future, please don’t hesitate to reach out!"
Terrence Cusack
April 28, 2025
"Always responsive to my phone calls and initiates action immediately. Appreciate the friendly and personal customer service."
"Thank you for your feedback, Terrence! We strive for the utmost service for our customers, so hearing that we served you well is amazing to hear. Call us at any time for anything you may need! - Janice"
Danny Lindsey
April 18, 2025
"Melissa Garza is an amazing agent at State Farm along with Janice Thomson. They have gone above and beyond my expectations. Always super helpful and courteous. Helping me with all of my auto and home policies."
"Thank you so much for your kind words! We’re delighted to hear that Melissa Garza and Janice Thompson have provided you with exceptional service. Our team is dedicated to going above and beyond for our clients, and it's wonderful to know that they were able to assist you with your auto and home policies. If you have any more questions or need further assistance, please don't hesitate to reach out. We truly appreciate your support!"
Rod
March 16, 2025
"Melissa and the staff in JT State Farm go above & beyond in their efforts to provide excellent customer service. I highly recommend them for your insurance & financial service needs."
"Thank you so much for the amazing 5-star review, Rod! We truly appreciate your kind words and are thrilled to hear that Melissa and the team have been able to provide excellent customer service. Your recommendation means a lot to us, and we look forward to continuing to assist with all your insurance and financial service needs! -Jancie "
Terrence Rhodes
March 13, 2025
"Called and they got me right together in a hurry. No extra... surprisingly decent rate for the coverage.. and excellent service from the whole team. Home grown heroes 😉"
"It sounds like you had a fantastic experience! It's great to hear that you received prompt service and found a decent rate for your coverage. It’s always a bonus when the team goes above and beyond to help you out. Supporting local businesses often leads to those personal touches that make a big difference. If you have any further questions or need assistance, feel free to ask!"